Payment Policy

Last Updated: June 2026

Welcome to Foundoffice. This Payment Policy explains the payment methods we accept, how payments are processed, and important information regarding billing and transaction security.

Accepted Payment Methods

We currently accept the following payment methods:

  • Shop Pay

  • Visa

  • Mastercard

  • American Express

  • Discover

  • Diners Club

  • Apple Pay

  • Google Pay

  • PayPal Wallet

Available payment methods may vary depending on your location and device.

Payment Authorization

When you place an order, your payment method will be authorized and verified before your order is processed.

Orders will not be shipped until payment has been successfully approved.

If authorization fails, your order may be delayed, canceled, or require additional verification.

Currency

All prices displayed on our website are listed in U.S. Dollars (USD) unless otherwise stated.

If you are purchasing from outside the United States, your bank or payment provider may apply currency conversion fees or exchange rates.

Secure Transactions

We take payment security seriously.

All transactions are processed through secure and encrypted payment gateways that meet industry security standards.

Foundoffice does not store complete credit card information on its servers.

Billing Information

Customers are responsible for providing accurate billing information, including:

  • Full name

  • Billing address

  • Phone number

  • Email address

  • Payment details

Incorrect information may result in payment delays or order cancellation.

Fraud Prevention

To protect our customers and business from fraudulent activity, we reserve the right to:

  • Verify customer identity

  • Request additional payment verification

  • Hold or cancel suspicious orders

  • Refuse transactions that appear unauthorized or fraudulent

Order Confirmation

Once payment is successfully completed, you will receive an order confirmation email containing:

  • Order number

  • Purchased items

  • Billing information

  • Shipping details

If you do not receive a confirmation email, please contact us.

Failed or Declined Payments

A payment may be declined for several reasons, including:

  • Insufficient funds

  • Incorrect payment details

  • Expired card

  • Bank security restrictions

  • Payment provider issues

If your payment is declined, please contact your bank or try an alternative payment method.

Taxes

Applicable sales taxes will be calculated and displayed during checkout in accordance with local, state, and federal regulations.

Refunds

Approved refunds are issued to the original payment method used for the purchase.

Refund processing typically takes 5–10 business days after approval, although financial institutions may require additional time to post the refund.

For complete details, please review our Refund & Return Policy.

Contact Information

If you have questions regarding payments or billing, please contact us:

Foundoffice

Website: https://www.foundoffice.com

Email: info@foundoffice.com

Phone: +40 747 277 232

Address: Calea 13 Septembrie nr. 193, Bucuresti, B 061344, Romania